Apr 29, 2014 Windows 8 Update stuck at 0 KB, 0% downloaded I have tried various methods (bulk update, updating one at a time, updating selective updates), but am not able to download and install the windows updates.
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- Dec 19, 2018 - I have not had any problems with downloading or installing Windows updates. I ran the disk clean-up and it got stuck on the Windows update.
- Find Windows Update service. Right-click on it and click Stop on the context menu. Open C: Windows SoftwareDistribution and delete all contents there. Restart Windows Update service. Right-click on Windows Update service and click Start. Download the updates again. Hope the solutions here will fix your Windows Update stuck at 0KB 0%.
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Windows 8.1 doesn't appear to be updating. When I go to check for updates, it seems to just continuously check for updates without making progress. I have left it for a few hours with no luck.
I don't have any restore points and it is a genuine copy of Windows. It has been like this since I purchased my laptop. I have also ran Microsoft's basic troubleshooting tools and whilst it did say that some issues were fixed, nothing changed.
Any help on this situation?
ReallyGoodPie
ReallyGoodPieReallyGoodPie
8 Answers
In my case, manually downloading and installing the 'Windows Update Client' Update for Windows 8.1 (KB3138615) fixed the issue. All you need to do is download the update (see this answer if you don't know whether you are running 32-bit or 64-bit Windows), double click it to start the install, follow the instructions, and restart when prompted. After restarting, you can restart Windows Update Client and it should find the necessary updates after a few minutes.
Here's a similar Q&A for Windows 7 SP1: Windows 7 SP1 Windows Update stuck checking for updates
Note: you may also need to download and run the Windows Update Troubleshooter before installing the update.
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stiemannkj1stiemannkj1
So I found my answer here (after searching all over)
Copy pasting the steps I used to get it to work:
- From the Administrative command prompt (clean up any errors)
- Run
sfc /scannow
- Run
dism.exe /Online /Cleanup-image /RestoreHealth
- Run
- Reset the Windows update process
- Start
services.msc
(or Open Task Manager and click on Services), locate the Windows Update service (wuauserv). STOP the service - Open
%windir%SoftwareDistribution
e.g. C:WindowsSoftwareDistribution and delete all the files in that folder (it may prompt you for administrative access, click Ok) - Start the Windows Update Service through the Services manager
- Start
- Reset Windows Update Settings
- Open the Windows Update window, click on Change Settings, set Windows to NEVER check for updates, click Ok.
- Open Change Settings again, select the option you want (check and download, automatically update etc) and Click OK.
Now check for updates.
rboyrboy
Having read the many, many reports and advice on this on the Net, there are two main causes (which aren't necessarily mutually-exclusive):
- Incorrect settings for the update-related services and/or general system file corruptionThe most advanced fixing tool I've seen suggested is the Reset Windows Update Agent tool. It combines functionality for all the fixing advice on this topic found in various places around the Net. There are 16 items in its menu (as of this writing), the key ones to try are:
- 2. Resets the Windows Update Components. Reset and reinitialize all Automatic Updates-related services and modules (includes 4 or 5 services, module registrations, registry settings and
SoftwareDistribution
) - 6. Runs the System File Checker tool. Check the integrity of and fix protected system files with
sfc /scannow
- Check the integrity of and fix installed system packages with
Dism /Online /Cleanup-Image /RestoreHealth
- 2. Resets the Windows Update Components. Reset and reinitialize all Automatic Updates-related services and modules (includes 4 or 5 services, module registrations, registry settings and
- Bugs in the automatic update agentOut-of-the-box Update Agent is known to get stuck in an infinite loop in some cases - among others, if Office 2007 and some updates for it are installed.The solution here is to update the update agent to the latest version manually. Here's where the tricky part starts as M$ doesn't officially maintain a list of the updates required for this.
- Older advice instructs to install KB3172614 and KB3214628. This no longer works: the latter update reports itself as not applicable.
- A script at http://www.bifido.net/tweaks-and-scripts/5-search-for-windows-updates-takes-forever-a-possible-solution.html installs KB3172614, KB3173424 and KB3138615 with
dism /online /add-package /packagepath:<path to .cab unpacked from .msu>
. This has worked for me as of this writing.- Before this, I also installed all updates from an update pack to be absolutely sure I have all the prerequisites (so can't say if the previous paragraph works on its own). It contains 138 updates for 8.1 proper (i.e. not counting .net), about 2/3 of which were applicable for me, and an
.exe
that batch installs all the updates that are put into its folder.
- Before this, I also installed all updates from an update pack to be absolutely sure I have all the prerequisites (so can't say if the previous paragraph works on its own). It contains 138 updates for 8.1 proper (i.e. not counting .net), about 2/3 of which were applicable for me, and an
ivan_pozdeevivan_pozdeev
If any still have the problem of update windows 8.1 not showing the updates or keep searching for hours without any result. I checked this :https://www.howtogeek.com/247380/how-to-fix-windows-update-when-it-gets-stuck/ as i am on a laptop that had to do the factory install of windows 8 and did the upgrade to windows 8.1 and after finishing all. It shows the updates from year 2014 to the date of 15/5 and couldn't find any other updates through search manually,so used the url up to fix it. Hope this help whoever suffer from same issue as i did.
From the link:
Windows includes a built-in troubleshooter that may be able to help fix a stuck update. It’s the easiest method to try, so go ahead and run it first. The troubleshooter performs three actions:
- It shuts down Windows Update Services.
- It renames the C:WindowsSoftwareDistribution folder toC:WindowsSoftwareDistribution.old , essentially clearing theWindows Update download cache so that it can start over.
- It restarts the Windows Update Services.
To run the troubleshooter:
Windows 8 Update
- Search for “troubleshooting” in the start menu and then click on the 'Troubleshooting (control panel)' option.
- In the Control Panel list of troubleshooters, in the “System andSecurity” section, click “Fix problems with Windows Update.”
- In the Windows Update troubleshooting window, click “Advanced.”
- In the advanced settings, make sure that the “Apply repairsautomatically” check box is enabled, click “Run as administrator”and then click Next. Giving the tool administrative privileges helpsensure that it can delete files in the download cache.
If running the troubleshooter didn't work, you can try a third party tool called 'WSUS Offline Update'. This tool will download available Windows Update packages from Microsoft and install them. Run it once, have it download those updates and install them, and Windows Update should work normally afterwards.
To use this tool, you must first download and extract it.
Once downloaded and extracted, open WSUS and select the version of Windows you’re using–“x64 Global” if you’re using a 64-bit edition or “x86 Global” if you’re using a 32-bit edition. After you do, click “Start” and WSUS Offline Update will download updates.
After the updates are done downloading, open the “client” folder in the WSUS Offline folder and run the UpdateInstaller.exe application. Click “Start” to install the downloaded updates. After the tool finishes installing the updates, Windows Update should work normally again.
joe manjoe man
None of the solutions proposed worked for me (and I did not want to use non Microsoft signed apps). After testing a lot of options, finally, the key was the point suggested by William Burgess: cut your internet connection before installing the manually downloaded updates. It looks like the manually downloaded updates are also stuck on 'Checking for updates..' if the internet connection is available.
I suggest to try the following steps:
- Download KB3173424, KB3172614 and KB3138615 from Microsoft website taking care to select x64 for a 64 bit machine and x86 otherwise, and to select the original language of the system of your computer.
- From control panel, run the troubleshooter “Fix problems with Windows Update.” with administrator rights. It has the advantage to stop windows update service.
- Delete %windir%SoftwareDistribution (e.g. C:WindowsSoftwareDistribution): right click on the folder and Delete with administrator rights. To save space you may also delete the SoftwareDistribution.old or SoftwareDistribution.bak folders you can find.
- Stop your internet connection (unplug LAN cable, switch to airplane mode)
- Install KB3173424, KB3172614 then KB3138615 in this order. You may be prompted that installation will be done without internet connection: press the button to agree.
- Re-start your computer, then re-activate internet connection. Even if it is fixed, it may take a while to check for updates, so be patient.
If it still does not work, you may try to re-install first Windows 8.1 from scratch before taking the steps above. You can download ISO image of Windows 8.1 from Microsoft website.
owl94owl94
Easy solution that I've used a few times now.
Make sure hibernation isn't enabled and just leave the machine running overnight.
It fixes itself.
John ScottJohn Scott
I downloaded KB3173424-x64 and KB3172614-x64, then renamed folder C:windowssoftwaredistribution to softwareditribution.oldI disconnected internet connection (network cable) then installed the KB's in orderas listed above, Plugged back in the internet connection and started windows updatewhich ran about 3 mins before showing me I had 152 updates to install. This worked with no issue.
William BurgessWilliam Burgess
i set windows 8.1 to 'never' check for updates. restarted the computer.then I went to windows update through the search function. and when I clicked on update... 6 updates came through. I just left the settings for updates at never.
user780489user780489
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If you find that your Windows Update is stuck downloading updates at 0 % or any other figure in Windows 10, Windows 8.1, Windows 8, Windows 7 and Windows Vista as well, then this post will help you fix the issue.
Windows Update stuck downloading updates
If your Windows Update is showing available updates and your computer starts downloading them, it may happen that at some point it just gets stuck and stops downloading. It will show a constant figure but there will be no progress. The figure in your case could be 0%, 23%, 33%, or any other, but every time you try to download the updates, you find that they are stuck on that particular figure, even if you leave it for an hour or two. I faced this issue and my downloading was stuck at 23%, when I was trying to get Windows Insider Builds.
This is what helped me and I am sure that it could help you too. You may click on the images to see their larger versions.
From the WinX Menu, open Command Prompt (Admin). Type the following one after the other and hit Enter:
This will stop the Windows Update related Services.
Microsoft Windows 8.1 Update Stuck
Next browse to the C:WindowsSoftwareDistribution folder and delete all the files and folders inside. Press Ctrl+A to Select All and then Delete.
If the files are in use, and you are unable to delete some files, restart your device. After rebooting, run the above commands again. Now you will be able to delete the files from the mentioned Software Distribution folder.
After you have emptied this folder, you may restart your computer or you may type the following commands one at a time in the CMD, and hit Enter to restart the Windows Update related Services.
Run Windows Update again and see.
You will be able to download and install the updates successfully. Once done, you will see that a restart has also been scheduled.
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I suggest you restart immediately to complete the process.
This worked for me and I hope it does for you too.
If it does not, you may try this:
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Latest Windows 8 Update Download
Run Windows Module Installer
The Windows Module Installer is a built-in Windows 10 service. It lets you fix the Windows updates which are stuck.
To use this, open a command prompt with admin privileges.
Type the following and hit Enter:
Once successfully executed, you should see [SC] ChangeServiceConfig SUCCESS display within the Command Prompt console.
Exit the command prompt, and check if the buttons are back to normal.
Windows 8 Stuck Downloading Updates
See this post if Windows Updates fail to Install.
If nothing helps, you can download Windows 10 ISO and make a fresh install too.
Read: Why does Windows 10 Update bring grief to some?
TIP: Download this tool to quickly find & fix Windows errors automatically
Windows Update 0% Stuck
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